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If you take drags longer then 10 seconds on your e-cig the led light on the tip will blink. Or it may need to be charged.
When using your e-cig make sure your battery is fully charged.
All filters have a year shelf life when stored in a dark place at room temperature.
Yes you have a lifetime warranty on all batteries and atomizers.
Whenever charging your battery make sure you screw the battery into the charger until the tip of you cigarette lights up red.
Inside of the cartridge there is a small white sponge you put 3 drops on the small white sponge in the filter and you cartridge is refilled.
All RMA's are subject to a service fee of $15.00 to cover shipping and handling costs.