Privacy Policy

Updated Date: September 1, 2026


Business Entity: Smoke Free Group Inc. (“Company,” “we,” “us,” or “our”)

1. Introduction

Smoke Free Group Inc. respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit smokefreeonline.com (the “Site”) or make a purchase from us.

2. Information We Collect

We collect information that identifies, relates to, or describes you (“Personal Information”). This includes:

  • Personal Identifiers: Name, billing address, shipping address, email address, phone number, and IP address.
  • Payment Information: Payment card details (processed securely via third-party payment gateways; we do not store full credit card data on our servers).
  • Age Verification Data: Information required to verify that you are at least 21 years of age, which may include date of birth or government-issued ID details submitted through our third-party age verification software.
  • Device & Usage Data: Information about your browser, device type, browsing actions, and IP address collected automatically through cookies and tracking technologies.

3. How We Use Your Information

We use the collected information for essential operational and business purposes, including:

  • Processing and fulfilling your orders, managing shipments, and handling customer service requests.
  • Performing mandatory 21+ age verification checks to comply with age restrictions for electronic cigarettes and vapor products.
  • Preventing fraudulent transactions, enforcing our terms, and maintaining site security.
  • Communicating order updates, account notices, and promotional marketing (if you have opted in).
  • Optimizing site performance, layout, and shopping functionality.

4. Age Verification & Compliance

Due to legal regulations governing electronic cigarettes, e-liquids, and vapor products, we must verify that all customers are at least 21 years of age.

  • We share necessary personal identifiers (such as name, address, and date of birth) with third-party age verification providers to confirm your legal eligibility to purchase.
  • Any verification data or identification documentation requested during checkout is used strictly for age confirmation and fraud prevention.

5. Third-Party Sharing & Service Providers

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We share your data only with trusted service providers necessary to operate our business and process your orders:

  • Payment Gateways: To securely process credit and debit card transactions.
  • Shipping Carriers: To fulfill orders and ensure delivery requiring 21+ adult signature.
  • Age Verification Partners: To verify legal purchasing age.
  • Technical & Analytics Providers: To maintain software functionality and secure website hosting.
We may also disclose information if required by law, court order, or government regulation, or to protect the legal rights, safety, and property of Smoke Free Group Inc.

6. Cookies and Tracking Technologies

We use cookies, web beacons, and standard tracking tools to enhance your browsing experience, analyze web traffic, and keep track of items in your shopping cart. You can manage or block cookies through your web browser settings, though disabling them may impact site functionality.

7. Data Security

We implement industry-standard administrative, technical, and physical security measures (including SSL encryption) to protect your personal data against loss, theft, and unauthorized access or disclosure. However, no internet transmission or electronic storage method can be guaranteed 100% secure.

8. Your Rights & Choices

Depending on your state or location, you may have the right to:

  • Request access to the personal information we hold about you.
  • Request corrections to inaccurate or outdated personal data.
  • Request the deletion of your personal data (subject to legal, tax, or fraud prevention retention requirements).
  • Opt out of marketing communications at any time by clicking “Unsubscribe” in any email message.

9. Changes to This Policy

We reserve the right to update this Privacy Policy as needed. Any revisions will be published on this page with an updated Date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please reach out to us:

  • Company Name: Smoke Free Group Inc.
  • Email: contact@smokefreeonline.com or Tina@smokefreeonline.com
  • Phone: 1-800-653-8594
  • Mailing Address: 7232 Rising Sun Ave #56827, Philadelphia, PA 19111
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